Shipping & Returns
Shipping & Returns
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders will ship out on Mondays and Fridays. If a federal holiday falls on either a Monday or Friday, then orders will ship out on the next available business day.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Two Day Free Shipping is offered for orders over $50.
We do not offer local delivery or in-store pickup.
At this time, we do not offer international shipping.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
Review our refund policy here.
We accept returns up to 30 days after delivery. If the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org. You can also contact us by using the Contact Form on our website.
Regarding Spell Jars, Moon Water, Witch Bottles, and Deity Offering Glasses.
Absolutely do NOT open bottle and do NOT ingest ingredients. We are not liable if you ingest ingredients and side effects occur.